Shipping & PDF info
Shipping:
You will find that shipping options have been updated to give you more options for your shipping needs.
United States (domestic)
For orders within the US, standard shipping ships is First Class Mail (tracking not always available) & starts at $3.95 - with the option of upgrading to Priority Mail (tracking included). For orders that require packaging in a box Priority Mail is recommended, & on larger boxes/orders, it is the only option available.
International - Contact us for shipping quote
*** Notice - Because The United States Postal Service™ (USPS) has changed the process for international shipping, we are now doing international orders on a case by case basis.
Please use the contact link to let us know what you would like to order & we will create a custom order/invoice for you. I know that this seems a little cumbersome - but we do want to continue the option for international customers & this is the best way we can keep that option open. Thanks for your understanding !
Until then - PDF patterns can still be easily sent (email) all over the world!
PDF Patterns:
After your order is complete, you will receive an email verifying your order. We will also receive the notice of your order, & as soon as possible we will then email you your PDF pattern(s) to the email address provided at checkout. (My goal is for your PDF pattern to arrive to you via email within 24 hours from the time you order - sooner if possible!). When you receive the email - it will include the PDF pattern as an attachment. Be sure to save the PDF to your computer or tablet, as we do not 'store' your pattern for you.
** If you order a PDF patten, you will not receive a pattern in the mail. If your PDF email hasn't come through, check your spam/junk folders as they can sometimes end up there.
Once a PDF is emailed, it cannot be refunded or exchanged.
Paper Patterns & other products:
Most orders ship within 2-3 business days. Occasionally shipping make take a few extra days when I need to travel for work, but orders are processed and shipped in the order they are received as soon as I return.