You will find that shipping options have been updated to give you more options for your shipping needs.
United States (domestic)
Shipping is free on all domestic orders over $75! For orders within the US, standard shipping ships is First Class Mail (no tracking available) & starts at $3.25 - with the option of upgrading to Priority Mail (tracking included). For orders that require packaging in a box Priority Mail is recommended, & on larger boxes, it is the only option available.
For international shipping, Priority Mail services are offered at check out. You will receive a shipping notification when you order ships. Any orders shipped internationally may not be traceable after leaving the United States Postal Service hands - depending on a countries postal service. We cannot be responsible for any international postal services delivery policies. (Again, once a package leaves the US Postal Service, we have no control over it's delivery.) Please know that the customer is responsible for any duty/tariff costs & for responding to a customs or delivery notice for pick up.
For customers living in EU countries, for items that are shipped - please note that we do not collect any additional VAT, duties, or fees, & these will be your responsibility to pay to your respective EU country. (Also, please note these added costs may exceed the merchandise’s value.)
After your order is complete, you will receive an email verifying your order. We will also receive the notice of your order, & as soon as possible we will then email you your PDF pattern(s) to the email address provided at checkout. (My goal is for your PDF pattern to arrive to you 12 - 24 hours from the time you order - sooner if possible!). When you receive the email - it will include the PDF pattern as an attachment. Be sure to save the PDF to your computer or tablet, as we do not 'store' your pattern for you.
** If you order a PDF patten, you will not receive a pattern in the mail. If your PDF email hasn't come through, check your spam/junk folders as they can sometimes end up there.
Once a PDF is emailed, it cannot be refunded or exchanged.
Paper Patterns & other products:
Most orders ship within 2-3 business days. Occasionally shipping make take a few extra days when I need to travel for work, but orders are processed and shipped in the order they are received as soon as I return.